Workshops

Workshops

Workshops

Workshops with Nomat

We help teams make better decisions, faster, through expertly designed and facilitated workshops. Our workshops draw on expert facilitation skills to guide teams toward clarity, alignment and action. Whether you're shaping a product strategy, mapping a customer journey, or prioritising what to tackle next, our sessions are structured to drive meaningful progress. We combine proven frameworks with engaging facilitation to ensure every voice is heard, every insight is captured and every session delivers real momentum.

North Star

What the workshop covers:

This workshop aligns your leadership team on a clear digital vision, setting strategic direction, success metrics, and guiding principles for unified focus from day one.

Suitable for:

Up to 12 people

Outcomes:

  • Defines a clear and shared digital vision

  • Aligns the leadership team on strategic direction

  • Establishes shared success metrics

  • Ensures unified decision-making from day one

  • Equips teams to make focused and consistent decisions

Online:

Half-day or full-day

In-person:

Half-day or full-day

North Star

What the workshop covers:

This workshop aligns your leadership team on a clear digital vision, setting strategic direction, success metrics, and guiding principles for unified focus from day one.

Suitable for:

Up to 12 people

Outcomes:

  • Defines a clear and shared digital vision

  • Aligns the leadership team on strategic direction

  • Establishes shared success metrics

  • Ensures unified decision-making from day one

  • Equips teams to make focused and consistent decisions

Online:

Half-day or full-day

In-person:

Half-day or full-day

North Star

What the workshop covers:

This workshop aligns your leadership team on a clear digital vision, setting strategic direction, success metrics, and guiding principles for unified focus from day one.

Suitable for:

Up to 12 people

Outcomes:

  • Defines a clear and shared digital vision

  • Aligns the leadership team on strategic direction

  • Establishes shared success metrics

  • Ensures unified decision-making from day one

  • Equips teams to make focused and consistent decisions

Online:

Half-day or full-day

In-person:

Half-day or full-day

North Star

What the workshop covers:

This workshop aligns your leadership team on a clear digital vision, setting strategic direction, success metrics, and guiding principles for unified focus from day one.

Suitable for:

Up to 12 people

Outcomes:

  • Defines a clear and shared digital vision

  • Aligns the leadership team on strategic direction

  • Establishes shared success metrics

  • Ensures unified decision-making from day one

  • Equips teams to make focused and consistent decisions

Online:

Half-day or full-day

In-person:

Half-day or full-day

Customer journey alignment

What the workshop covers:

This workshop maps the full customer journey to identify key gaps and pain points, aligning teams with a shared view of the experience to drive better products and services.

Suitable for:

Up to 20 people

Outcomes:

  • Uncover and articulate real user needs

  • Clearly define and frame the core problem

  • Validate the opportunity before investing in build

  • Align cross-functional teams on a shared understanding

  • Reduce risk by ensuring clarity before development begins

Online:

Full-day

In-person:

Full-day

Customer journey alignment

What the workshop covers:

This workshop maps the full customer journey to identify key gaps and pain points, aligning teams with a shared view of the experience to drive better products and services.

Suitable for:

Up to 20 people

Outcomes:

  • Uncover and articulate real user needs

  • Clearly define and frame the core problem

  • Validate the opportunity before investing in build

  • Align cross-functional teams on a shared understanding

  • Reduce risk by ensuring clarity before development begins

Online:

Full-day

In-person:

Full-day

Customer journey alignment

What the workshop covers:

This workshop maps the full customer journey to identify key gaps and pain points, aligning teams with a shared view of the experience to drive better products and services.

Suitable for:

Up to 20 people

Outcomes:

  • Uncover and articulate real user needs

  • Clearly define and frame the core problem

  • Validate the opportunity before investing in build

  • Align cross-functional teams on a shared understanding

  • Reduce risk by ensuring clarity before development begins

Online:

Full-day

In-person:

Full-day

Customer journey alignment

What the workshop covers:

This workshop maps the full customer journey to identify key gaps and pain points, aligning teams with a shared view of the experience to drive better products and services.

Suitable for:

Up to 20 people

Outcomes:

  • Uncover and articulate real user needs

  • Clearly define and frame the core problem

  • Validate the opportunity before investing in build

  • Align cross-functional teams on a shared understanding

  • Reduce risk by ensuring clarity before development begins

Online:

Full-day

In-person:

Full-day

UX Prioritisation

What the workshop covers:

This workshop helps you identify and prioritise the most impactful improvements, balancing user value and business goals to deliver quick wins and long-term impact. Focus on a whole product or subset of features.

Suitable for:

Up to 12 people

Outcomes:

  • Prioritise the most critical UX issues

  • Align solutions with user needs and business goals

  • Identify quick wins for immediate impact

  • Uncover long-term growth opportunities

  • Build a clear, actionable UX roadmap

Online:

Half-day or full-day

In-person:

Half-day or full-day

UX Prioritisation

What the workshop covers:

This workshop helps you identify and prioritise the most impactful improvements, balancing user value and business goals to deliver quick wins and long-term impact. Focus on a whole product or subset of features.

Suitable for:

Up to 12 people

Outcomes:

  • Prioritise the most critical UX issues

  • Align solutions with user needs and business goals

  • Identify quick wins for immediate impact

  • Uncover long-term growth opportunities

  • Build a clear, actionable UX roadmap

Online:

Half-day or full-day

In-person:

Half-day or full-day

UX Prioritisation

What the workshop covers:

This workshop helps you identify and prioritise the most impactful improvements, balancing user value and business goals to deliver quick wins and long-term impact. Focus on a whole product or subset of features.

Suitable for:

Up to 12 people

Outcomes:

  • Prioritise the most critical UX issues

  • Align solutions with user needs and business goals

  • Identify quick wins for immediate impact

  • Uncover long-term growth opportunities

  • Build a clear, actionable UX roadmap

Online:

Half-day or full-day

In-person:

Half-day or full-day

UX Prioritisation

What the workshop covers:

This workshop helps you identify and prioritise the most impactful improvements, balancing user value and business goals to deliver quick wins and long-term impact. Focus on a whole product or subset of features.

Suitable for:

Up to 12 people

Outcomes:

  • Prioritise the most critical UX issues

  • Align solutions with user needs and business goals

  • Identify quick wins for immediate impact

  • Uncover long-term growth opportunities

  • Build a clear, actionable UX roadmap

Online:

Half-day or full-day

In-person:

Half-day or full-day

Build the Right Thing

What the workshop covers:

Gain clarity before you build. This workshop helps product teams uncover user needs, define the problem, and validate the opportunity—reducing risk and aligning everyone on what matters most.

Suitable for:

Up to 12 people

Outcomes:

  • Uncover and define real user needs

  • Clearly frame the core problem

  • Validate opportunities before investing

  • Align teams around a shared understanding

  • Reduce risk with clarity before development

Online:

Half-day or full-day

In-person:

Half-day or full-day

Build the Right Thing

What the workshop covers:

Gain clarity before you build. This workshop helps product teams uncover user needs, define the problem, and validate the opportunity—reducing risk and aligning everyone on what matters most.

Suitable for:

Up to 12 people

Outcomes:

  • Uncover and define real user needs

  • Clearly frame the core problem

  • Validate opportunities before investing

  • Align teams around a shared understanding

  • Reduce risk with clarity before development

Online:

Half-day or full-day

In-person:

Half-day or full-day

Build the Right Thing

What the workshop covers:

Gain clarity before you build. This workshop helps product teams uncover user needs, define the problem, and validate the opportunity—reducing risk and aligning everyone on what matters most.

Suitable for:

Up to 12 people

Outcomes:

  • Uncover and define real user needs

  • Clearly frame the core problem

  • Validate opportunities before investing

  • Align teams around a shared understanding

  • Reduce risk with clarity before development

Online:

Half-day or full-day

In-person:

Half-day or full-day

Build the Right Thing

What the workshop covers:

Gain clarity before you build. This workshop helps product teams uncover user needs, define the problem, and validate the opportunity—reducing risk and aligning everyone on what matters most.

Suitable for:

Up to 12 people

Outcomes:

  • Uncover and define real user needs

  • Clearly frame the core problem

  • Validate opportunities before investing

  • Align teams around a shared understanding

  • Reduce risk with clarity before development

Online:

Half-day or full-day

In-person:

Half-day or full-day

Operational Excellence

What the workshop covers:

Your customer experience is only as strong as the systems behind it. This workshop maps the full service journey—front and back stage—revealing friction points and opportunities for improvement across channels and teams.

Suitable for:

Up to 12 people

Outcomes:

  • Map the full journey across channels and touch points

  • Visualise customer and internal processes

  • Identify friction in the experience

  • Spot opportunities to improve services and systems

  • Align teams with a shared view of the current journey

Online:

Full-day

In-person:

Full-day

Operational Excellence

What the workshop covers:

Your customer experience is only as strong as the systems behind it. This workshop maps the full service journey—front and back stage—revealing friction points and opportunities for improvement across channels and teams.

Suitable for:

Up to 12 people

Outcomes:

  • Map the full journey across channels and touch points

  • Visualise customer and internal processes

  • Identify friction in the experience

  • Spot opportunities to improve services and systems

  • Align teams with a shared view of the current journey

Online:

Full-day

In-person:

Full-day

Operational Excellence

What the workshop covers:

Your customer experience is only as strong as the systems behind it. This workshop maps the full service journey—front and back stage—revealing friction points and opportunities for improvement across channels and teams.

Suitable for:

Up to 12 people

Outcomes:

  • Map the full journey across channels and touch points

  • Visualise customer and internal processes

  • Identify friction in the experience

  • Spot opportunities to improve services and systems

  • Align teams with a shared view of the current journey

Online:

Full-day

In-person:

Full-day

Operational Excellence

What the workshop covers:

Your customer experience is only as strong as the systems behind it. This workshop maps the full service journey—front and back stage—revealing friction points and opportunities for improvement across channels and teams.

Suitable for:

Up to 12 people

Outcomes:

  • Map the full journey across channels and touch points

  • Visualise customer and internal processes

  • Identify friction in the experience

  • Spot opportunities to improve services and systems

  • Align teams with a shared view of the current journey

Online:

Full-day

In-person:

Full-day

UX Tune-Up Workshop

What the workshop covers:

Already live? Let’s make it better. The UX Tune-Up turns customer insights, research and analytics into clear priorities for optimisation, helping you boost usability, conversion and user satisfaction.

Suitable for:

Up to 12 people

Outcomes:

  • Translate research, insights and analytics into clear UX priorities

  • Identify usability issues affecting performance

  • Optimise for improved conversion and engagement

  • Enhance overall user satisfaction

  • Focus efforts on the changes that deliver the greatest impact

Online:

Half-day or full-day

In-person:

Half-day or full-day

UX Tune-Up Workshop

What the workshop covers:

Already live? Let’s make it better. The UX Tune-Up turns customer insights, research and analytics into clear priorities for optimisation, helping you boost usability, conversion and user satisfaction.

Suitable for:

Up to 12 people

Outcomes:

  • Translate research, insights and analytics into clear UX priorities

  • Identify usability issues affecting performance

  • Optimise for improved conversion and engagement

  • Enhance overall user satisfaction

  • Focus efforts on the changes that deliver the greatest impact

Online:

Half-day or full-day

In-person:

Half-day or full-day

UX Tune-Up Workshop

What the workshop covers:

Already live? Let’s make it better. The UX Tune-Up turns customer insights, research and analytics into clear priorities for optimisation, helping you boost usability, conversion and user satisfaction.

Suitable for:

Up to 12 people

Outcomes:

  • Translate research, insights and analytics into clear UX priorities

  • Identify usability issues affecting performance

  • Optimise for improved conversion and engagement

  • Enhance overall user satisfaction

  • Focus efforts on the changes that deliver the greatest impact

Online:

Half-day or full-day

In-person:

Half-day or full-day

UX Tune-Up Workshop

What the workshop covers:

Already live? Let’s make it better. The UX Tune-Up turns customer insights, research and analytics into clear priorities for optimisation, helping you boost usability, conversion and user satisfaction.

Suitable for:

Up to 12 people

Outcomes:

  • Translate research, insights and analytics into clear UX priorities

  • Identify usability issues affecting performance

  • Optimise for improved conversion and engagement

  • Enhance overall user satisfaction

  • Focus efforts on the changes that deliver the greatest impact

Online:

Half-day or full-day

In-person:

Half-day or full-day

Frame it Right

What the workshop covers:

Great solutions start with clear problems. Frame It Right helps teams align on what they’re really solving, avoiding wasted effort and ensuring focus from the start of any initiative.

Suitable for:

Up to 10 people

Outcomes:

  • Clearly define and align on the core problem to be solved

  • Avoid misalignment and wasted effort across teams

  • Focus initiatives on the right opportunities from the outset

  • Build a strong foundation for effective solutions

  • Ensure confidence before moving into delivery

Online:

Half-day

In-person:

Half-day

Frame it Right

What the workshop covers:

Great solutions start with clear problems. Frame It Right helps teams align on what they’re really solving, avoiding wasted effort and ensuring focus from the start of any initiative.

Suitable for:

Up to 10 people

Outcomes:

  • Clearly define and align on the core problem to be solved

  • Avoid misalignment and wasted effort across teams

  • Focus initiatives on the right opportunities from the outset

  • Build a strong foundation for effective solutions

  • Ensure confidence before moving into delivery

Online:

Half-day

In-person:

Half-day

Frame it Right

What the workshop covers:

Great solutions start with clear problems. Frame It Right helps teams align on what they’re really solving, avoiding wasted effort and ensuring focus from the start of any initiative.

Suitable for:

Up to 10 people

Outcomes:

  • Clearly define and align on the core problem to be solved

  • Avoid misalignment and wasted effort across teams

  • Focus initiatives on the right opportunities from the outset

  • Build a strong foundation for effective solutions

  • Ensure confidence before moving into delivery

Online:

Half-day

In-person:

Half-day

Frame it Right

What the workshop covers:

Great solutions start with clear problems. Frame It Right helps teams align on what they’re really solving, avoiding wasted effort and ensuring focus from the start of any initiative.

Suitable for:

Up to 10 people

Outcomes:

  • Clearly define and align on the core problem to be solved

  • Avoid misalignment and wasted effort across teams

  • Focus initiatives on the right opportunities from the outset

  • Build a strong foundation for effective solutions

  • Ensure confidence before moving into delivery

Online:

Half-day

In-person:

Half-day

Design Sprint

What the workshop covers:

A five-day Design Sprint to align your team, generate ideas, prototype solutions and test with users. Reduce uncertainty and make confident decisions faster following a proven process.

Suitable for:

Up to 12 people

Outcomes:

  • Align quickly on key goals and challenges across teams

  • Generate and validate solutions in just five days

  • Reduce risk by testing ideas with real users early

  • Gain clarity and confidence before committing resources

  • Accelerate decision-making with focused, actionable insights

Online:

5 days

In-person:

5 days

Design Sprint

What the workshop covers:

A five-day Design Sprint to align your team, generate ideas, prototype solutions and test with users. Reduce uncertainty and make confident decisions faster following a proven process.

Suitable for:

Max 20 participants

Outcomes:

  • Align quickly on key goals and challenges across teams

  • Generate and validate solutions in just five days

  • Reduce risk by testing ideas with real users early

  • Gain clarity and confidence before committing resources

  • Accelerate decision-making with focused, actionable insights

Online:

5 days

In-person:

5 days

Design Sprint

What the workshop covers:

A five-day Design Sprint to align your team, generate ideas, prototype solutions and test with users. Reduce uncertainty and make confident decisions faster following a proven process.

Suitable for:

Up to 12 people

Outcomes:

  • Align quickly on key goals and challenges across teams

  • Generate and validate solutions in just five days

  • Reduce risk by testing ideas with real users early

  • Gain clarity and confidence before committing resources

  • Accelerate decision-making with focused, actionable insights

Online:

5 days

In-person:

5 days

Design Sprint

What the workshop covers:

A five-day Design Sprint to align your team, generate ideas, prototype solutions and test with users. Reduce uncertainty and make confident decisions faster following a proven process.

Suitable for:

Up to 12 people

Outcomes:

  • Align quickly on key goals and challenges across teams

  • Generate and validate solutions in just five days

  • Reduce risk by testing ideas with real users early

  • Gain clarity and confidence before committing resources

  • Accelerate decision-making with focused, actionable insights

Online:

5 days

In-person:

5 days

Get in touch

If you are interested in providing your team with the tools to bring HCD into your organisation, speak to us about how we can tailor our training to your specific needs.

If you are interested in providing your team with the tools to bring HCD into your organisation, speak to us about how we can tailor our training to your specific needs.

Ready to collaborate?

Let’s chat

(03) 9088 0868

Visit our office

Ground Floor, 68 Clarke Street
South Melbourne
VIC 3205

Send us an email

Social media

Acknowledgement of Country

Nomat acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present.

Diversity and inclusion

Nomat celebrates, values and champions people of all ethnicities, faiths, ages, abilities, languages, gender identities and sexual orientations. We want everyone to feel safe to bring their whole selves to Nomat. 

Corporate Social Responsibility

We strive to give back by supporting grassroots organisations like Global Girl Project via pro bono work and donations.

Ready to collaborate?

Let’s chat

(03) 9088 0868

Visit our office

Ground Floor, 68 Clarke Street
South Melbourne
VIC 3205

Send us an email

Social media

Acknowledgement of Country

Nomat acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present.

Diversity and inclusion

Nomat celebrates, values and champions people of all ethnicities, faiths, ages, abilities, languages, gender identities and sexual orientations. We want everyone to feel safe to bring their whole selves to Nomat. 

Corporate Social Responsibility

We strive to give back by supporting grassroots organisations like Global Girl Project via pro bono work and donations.

Ready to collaborate?

Let’s chat

(03) 9088 0868

Visit our office

Ground Floor, 68 Clarke Street
South Melbourne
VIC 3205

Send us an email

Social media

Acknowledgement of Country

Nomat acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present.

Diversity and inclusion

Nomat celebrates, values and champions people of all ethnicities, faiths, ages, abilities, languages, gender identities and sexual orientations. We want everyone to feel safe to bring their whole selves to Nomat. 

Corporate Social Responsibility

We strive to give back by supporting grassroots organisations like Global Girl Project via pro bono work and donations.