Case Studies

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Discover how we have delivered value for clients and get inspired for your next project.

Retail & e-Commerce

e-Commerce Design for Repco

Nomat applied a human-centred design process to improve the eCommerce user experience for Repco. This end-to-end project combined research, design, prototyping and usability testing.

Health

Employee Experience: Staff Onboarding Guide

The employee experience was explored through a human-centred design (HCD) process to ultimately design an onboarding guide for new UX employees

Health

Website Redesign

cohealth, a not-for-profit community health service in Melbourne’s inner north and west, undertook a human-centred design (HCD) process to support their website redesign.

Goverment

Service Blueprint and Design

A major government client undergoing a digital transformation of their service delivery processes came to Nomat for assistance with creating a service blueprint to map out the state of their current service.

Goverment

Service Blueprint and Design

Goverment

Service Blueprint and Design

Goverment

Human-Centred Design Project for the Government

Nomat was engaged to help lead a human-centred design (HCD) project for the state government. The aim of the project was to make it easier for customers to engage with the department’s services, as part of a broader strategic goal to improve customer expe...

Health

Wayfinding Research for a Health Clinic

Nomat conducted wayfinding research for cohealth to make sure the physical environment of the clinic improved accessibility and aligned with cohealth’s brand values.

Health

Wayfinding Research for a Health Clinic

Nomat conducted wayfinding research for cohealth to make sure the physical environment of the clinic improved accessibility and aligned with cohealth’s brand values.

Health

Wayfinding Research for a Health Clinic

Nomat conducted wayfinding research for cohealth to make sure the physical environment of the clinic improved accessibility and aligned with cohealth’s brand values.

Insurance

Startup Customer Value Proposition Research

A startup named backpocket was looking to disrupt the health insurance market with a focus on millennials. They came to Nomat for help with understanding their customers and testing the concept and customer value proposition through research.

Retail & eCommerce

Information Architecture Research and Design

A major Australian retailer sought assistance to improve the findability of products on their website and ultimately increase sales. Nomat undertook a range of information architecture (IA) research and design processes to enhance the website customer exp...

Retail & eCommerce

Information Architecture Research and Design

Retail & eCommerce

Information Architecture Research and Design

Not-for-profit

Using Human-Centred Design to Solve a Waste Challenge

Nomat was engaged to tackle a familar waste problem using human-centred design.

Finance

Design Research to Validate a Cashless Donation App

Using multi-faceted design research, Nomat supported Shout to review the effectiveness of their interface and identify improvements.

Finance

Design Research to Validate a Cashless Donation App

Using multi-faceted design research, Nomat supported Shout to review the effectiveness of their interface and identify improvements.

Finance

Design Research to Validate a Cashless Donation App

Using multi-faceted design research, Nomat supported Shout to review the effectiveness of their interface and identify improvements.

Employment & training

Agile Research for SEEK Learning

SEEK Learning needed to better understand their customers and were looking for opportunities to enhance conversion for course enrolment within an agile environment.

Utilities & energy

Design Sprint to Innovate Service With Telstra

Telstra needed a team to rapidly explore new product opportunities and service innovations. Nomat facilitated a week-long design sprint with a cross-section of subject matter experts and business stakeholders.

Utilities & energy

Design Sprint to Innovate Service With Telstra

Utilities & energy

Design Sprint to Innovate Service With Telstra

Case Studies

Case Studies

Case Studies

Explore case studies

e-Commerce Design for Repco

e-Commerce Design for Repco

e-Commerce Design for Repco

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Acknowledgement of Country

Diversity and inclusion

Corporate Social Responsibility

Let’s chat

Send us an email

Visit our office

Social media

Acknowledgement of Country

Diversity and inclusion

Corporate Social Responsibility

Let’s chat

Send us an email

Visit our office

Social media

Acknowledgement of Country

Diversity and inclusion

Corporate Social Responsibility