Nomat

Pragmatic research & design

About Us

We help organisations to design products and solve business problems through research insights and user centred design.  We use a range of techniques to collect information that  informs design; ultimately we place people at the heart of the design process which delivers the most effective products and the right solutions for your customers.

At Nomat, we follow a collaborative and inclusive process to ensure there are no surprises and we leverage team member’s collective knowledge of the problem space. We are a lean team, we don’t place account managers between clients and consultants, we assemble the right people, at the right time, to ensure that we can move quickly and deliver value.

The team

Chris

Chris

Managing Director

Chris is a leader in the field with a 15 year track record of improving the return on investment of digital assets through user research, usability testing, web analytics and UX design. Chris has managed service design and interaction design projects for Australia’s largest organisations.

    Selena

    Selena

    UX & Visual Designer

    Selena has over 8 years experience with both visual and user experience design. A curiosity and passion for problem solving has lead her to combine her skills within the digital space. Selena has experience in undertaking user research, service design and interaction design.

      Marli

      Marli

      Operations Manager

      Marli is an experienced manager who overseas the day to day operations at Nomat. Marli brings over 10 years experience working in the human services field and has a passion for social enterprise. Her experience includes managing large teams and challenging stakeholders.

        Cam

        Cam

        UX & Visual Designer

        Cameron has over 10 years of industry experience as a digital designer. His experience allows him to be equally at home building pixel perfect user interfaces, as he is resolving user experience puzzles in a workshop environment. Cam has experience in undertaking user research, interaction design and front end development.

          Services

          UX Case studies

          Blog

          3 tips for innovation

          It is possible to start practicing in small ways, on a single project or within a team, which can gain traction and start to build up a culture of innovation in your broader organisation. Here’s some simple ideas to help you start growing a culture of innovation.

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          Defining design: is a universal definition possible?

          by Design is a term that exists across a wide range of disciplines and has different connotations in each context. It has such a long and varied history, from architecture to fashion, industrial to graphic design, and each field describes the process of design with different nuances. Once you add terminology to the mix such […]

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          True Intent Survey: understanding why users 
visit your site

          A survey run on a live website that intercepts visitors and asks a series of specific questions about their visit. It seeks to understand why people are visiting, the tasks that they have come to complete, and then about their experience of the site. The accuracy of the feedback is enhanced by asking site visitors to complete their questions after they have finished their visit. A true intent survey can be coupled with other questions but in general it is best to keep it simple and quick for visitors to complete as this increases the number of responses.

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          A/B testing: we can do better

          by A/B testing is something we come across more and more, typically in organisations with greater digital maturity. While I love A/B testing, too often I see firms using a shot gun based approach lacking genuine insight to create meaningful hypothesis and hoping to hit a random target. I was interested to come across this […]

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          Moderating a usability test

          Mastering the art of moderation can take years, running lots of sessions and making lots of mistakes. That said, learning to gain useful insights from usability testing can be straight forward for anyone, regardless of your role. The most crucial elements are learning to listen, making it clear to the participant what is expected of them and starting on the right note.

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          LEGO ® Serious Play ®; applying play to user experience design (UX)

          LEGO Serious Play is a technique that supports deep exploration of concepts, ideas and opportunities to solve problems; we have been using it within UCD

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          Contact

          We'd love to hear from you, get in touch with Chris to discuss your project.

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          Contact Info

          03 8256 9686 or 0400 012 652

          mail@nomat.com.au

          228 Bank St, South Melbourne VIC 3205