Rapid iterative concept workshops: A case study of rapidly exploring new products and validating them with customers

  This post follows on from ‘Research in Agile Environments’.   Creating successful products in fast moving, competitive environments is a challenge facing many teams. How do you quickly explore new concepts? And how do you identify which are likely to be...

5 web analytics reports for UX

Web analytics data is acknowledged as a core competency for managing websites but I’m amazed at how infrequently I see it being used by UX practitioners. It amazes me because I think it is one of the most valuable information sources available. I’m going...

New Year resolution: eliminating opinions in UX

I’m not usually one for making New Year resolutions, no overt declarations made at midnight anyway. But as I think about it more and more, I probably do make resolutions, all be it small little goals and plans to make this year a success. So here is a goal that’s been...