by Chris Gray | Nov 23, 2017 | Design Research, Surveys, User Research, UX
“There’s no way we are doing one of those again”, was our clients reaction to running a True Intent Survey as part of a website optimisation project. My heart sank as I tried to explain the value of understanding user’s key tasks when designing digital experiences....
by Chris Gray | Jul 13, 2017 | Usability Testing, User Interviews, User Research, UX Research, UX training
Moderating a usability test is a critical skill for all UXers. Whether you are a dedicated researcher or an interaction designer, the ability to gain feedback, with minimal bias, is critical to putting the ‘user’ in user experience. I find the practice of...
by Selena Kearney | Apr 14, 2016 | Agile, Strategic Research, tactical research, Teams, User Research, UX Research
I recently had a great email exchange with a fellow UXer, Ron, a Senior User Experience Researcher at CA Technologies, about fitting Strategic research into Agile work environments. It was an insightful discussion for both of us and one that I thought would be great...
by Chris Gray | Oct 15, 2015 | Agile, Design Research, Design Sprint, Lean ux, Melbourne, prototype, User centered design, User experience, User Research, UX, UX design, UX Research, workshop
Rapid iterative concept workshops are a great way to explore new concepts and test ideas. This post follows on from ‘Research in Agile Environments’. Creating successful products in fast moving, competitive environments is a challenge facing many teams. How do you...
by Chris Gray | May 17, 2014 | Surveys, User Research, UX Research
A few years back we provided a an article on using surveys in user experience (UX) for the excellent UX Mastery. The piece covers what a survey is, how they can benefit the design process, what to consider before writing a survey, creating an effective survey (writing...
