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Moderating a usability test

by Chris Gray | Jul 13, 2017 | Usability Testing, User Interviews, User Research, UX Research, UX training

Moderating a usability test is a critical skill for all UXers. Whether you are a dedicated researcher or an interaction designer, the ability to gain feedback, with minimal bias, is critical to putting the ‘user’ in user experience. I find the practice of...

Think the home button is unnecessary? Think again.

by Chris Gray | Oct 29, 2015 | Design, Usability, Usability Testing, UX, UX design

There has been a trend over the years, which is not particularly new, to remove the home button from website navigation. I’m not sure why this is, maybe it is to free up some space for other navigation options or maybe it is because there is an assumption that users...

How to Run an Unmoderated Remote Usability Test (URUT)

by Chris Gray | Jul 7, 2015 | Unmoderated remote usability testing, Usability, Usability Testing

An unmoderated remote usability test is a form of usability testing. Usability testing is a means of evaluating digital products through representative users completing a series of tasks to understand effectiveness, efficiency and satisfaction and are typically...

Usability testing – Does independence matter?

by Chris Gray | May 12, 2015 | Melbourne, Usability, Usability Testing, User experience, UX, UX Research

Throw back Tuesday, a post we previously published but worth the read again, enjoy. I caught up with a former client recently and got onto the topic of independence in usability testing a design. He was lamenting the fact that there are very few companies who focus on...

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