by Chris Gray | Jul 13, 2017 | Usability Testing, User Interviews, User Research, UX Research, UX training
Moderating a usability test is a critical skill for all UXers. Whether you are a dedicated researcher or an interaction designer, the ability to gain feedback, with minimal bias, is critical to putting the ‘user’ in user experience. I find the practice of... by Chris Gray | Oct 29, 2015 | Design, Usability, Usability Testing, UX, UX design
There has been a trend over the years, which is not particularly new, to remove the home button from website navigation. I’m not sure why this is, maybe it is to free up some space for other navigation options or maybe it is because there is an assumption that users... by Chris Gray | Jul 7, 2015 | Unmoderated remote usability testing, Usability, Usability Testing
This week we contributed an article to UX Mastery about how to run an unmoderated remote usability test. The article focuses on what unmoderated remote usability testing is and when it is beneficial to use. It also looks at how to run an unmoderated remote usability... by Chris Gray | May 12, 2015 | Melbourne, Usability, Usability Testing, User experience, UX, UX Research
Throw back Tuesday, a post we previously published but worth the read again, enjoy. I caught up with a former client recently and got onto the topic of independence in usability testing a design. He was lamenting the fact that there are very few companies who focus on...