Imagine that you need to do some gardening work. You’re certain that you’ll need a lawnmower, but the type you use will be different if you’re mowing the MCG versus mowing your backyard. Similarly, when it comes to human-centred research, there are...
One of the advantages of working for a human-centred design firm is the sheer breadth of projects which we are privileged to work on. While we regularly apply a human-centred design (HCD) process to add value to digital products and services, projects pop up that are...
So, what is active listening and why does is matter in Human Centred Design? Mastering the art of engaging conversation How many times have you found yourself in the “did you have a good weekend?” exchange with someone you’ve just met, receiving a one-word answer,...
