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Active Listening: Mastering the art of engaging conversation

Active Listening: Mastering the art of engaging conversation

by Marli Gray | Apr 17, 2019 | Human centred design, User centered design, User Interviews

So, what is active listening and why does is matter in Human Centred Design?  Mastering the art of engaging conversation How many times have you found yourself in the “did you have a good weekend?” exchange with someone you’ve just met, receiving a one-word answer,...

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