Pragmatic research & design
Moderating a usability test
Mastering the art of moderation can take years, running lots of sessions and making lots of mistakes. That said, learning to gain useful insights from usability testing can be straight forward for anyone, regardless of your role. The most crucial elements are learning to listen, making it clear to the participant what is expected of them and starting on the right note.
5 steps to running a successful design sprint
by At UX Australia 2016 Chris presented 5 Steps to running a successful design sprint. Here you will find a handy checklist, which asks, “Should we run a Design Sprint”. This is a quick checklist to help discover if a design sprint is the right approach to solve your business problem. Run through with your […]
Strategic research within Agile environments, is it possible?
Strategic research within Agile environments can be challenging. There needs to be a focus on tactical research while considering more strategic needs.
Rapid iterative concept workshops: A case study of rapidly exploring new products and validating them with customers
Creating successful products in fast moving, competitive environments is a challenge facing many teams. How do you quickly explore new concepts? And how do you identify which are likely to be successful with customers? And then how do you ensure a shared understanding and ownership of these new initiatives ? Answering all of these questions might seem like a big ask but we feel it’s not impossible. In this post we are sharing a technique we have used recently with ANZ, rapid iterative concept workshops. These allow new concepts to be rapidly explored and validated with customers.
User research in an agile environment
The increased adoption of the agile development process within the digital industry can presents a challenge for incorporating rigorous research as part of the design process.
UX training – 5 lessons I’ve learnt from teaching user experience
I’ve loved teaching during my time as a UX practitioner, I really see the value in imparting knowledge to others in this industry, and training is one way to do this. Along this path I recently finished teaching the User Experience Design course at General Assembly (GA). Apart from allowing me to indulge my passion for spreading the word about UX, the last 3 months have actually provided me with some great insight into the state of the industry. Here is what I have learned…
Usability testing – Does independence matter?
There are scenarios where independent usability testing is crucial including external designers completing work however there are also cases where the designer and tester can be one in the same.
Getting into the Christmas spirit with UXmas
This year we contributed an article, ‘What can UXers Learn From Rudolph’, to UXmas.
Sketch video on UX Mastery
The full article covers what a survey is, how they can benefit the design process, what to consider before writing a survey, creating an effective survey (writing good questions etc.) and an introduction to some tools.
Why UX teams should build a body of knowledge
One of the biggest challenges facing UX teams is the ability to track and maintain information collected about customers, and specifically from UX Research. In order to deliver more effective design we need to understand our customers through a body of knowledge derived from UX Research.